EFFECTS OF COVID-19 ON SHIPPING AND ORDERS

Due to disruptions from COVID-19 worldwide, we are currently anticipating shipping carrier delays. We are doing our best to get your orders out.  We sincerely thank you for your patience.

SHIPPING RATES & RETURN POLICY

Shipping Rates

$10 for all orders in the continental U.S.

$20 for shipping to Hawaii, Alaska, Canada & Mexico

$30 for international shipping

* HelloOJello Studios & Partners Branches will not be responsible for destination country tax and/or duty charge if incurred. The buyer will be held accountable for any restrictions, or fees levied by the destination country.*

Returns

We at HelloOJelloStudio.Co views customer satisfaction as paramount. In the case where an item needs to be returned or exchanged, we will honor the return or exchange of products sold on HelloOJelloStudio.Co up to 15 days from when the product was received. All returned merchandise must be returned in a new and unworn condition complete with all tags and trim. Upon return, a refund will be processed with 3 business days minus/or with shipping cost. Please make sure that you have carefully reviewed your order prior to finalizing your purchase.

Products purchased at HelloOJelloStudio.Co & Partners Branches sites must be shipped to our fulfillment center at the following address: 

*RETURN ITEMS ADDRESSED COMING SOON*